EZControl Privacy Policy

Version: 2.5.0

Last updated on 9th July, 2026

Thank you for choosing Uniview.
Xi’an Uniview Information Technology Co., Ltd. (referred to as Uniview, we, or us hereafter) is a global provider of AIoT products, solutions and full-stack capabilities, a leader with the Internet of Things (IoT), artificial intelligence (AI), big data, and cloud computing technologies as the core, providing global users with network camera products, display control products, smart equipment products, storage and computing products, smart lock products, and management platform products for application to smart cities, transportation, Internet of Things and other fields. Uniview is committed to building a better world by providing professional, reliable and cutting-edge products and services.
Uniview is committed to protecting your personal information and privacy and maintaining your trust with us. We abide by the following principles to protect your personal information: integrity, consent, clear purpose, restricted collection, minimum necessary, transparency, balanced rights with responsibility, security, and privacy compliance.
This privacy policy is intended to help you understand: 1) your personal information that we collect; 2) how we collect your personal information; 3) how we use your personal information; 4) how we protect your personal information and your rights; 5) answers to your questions and how to contact us. Understanding these contents is essential for you to exercise your personal rights and protect your personal information. Please read through this policy carefully before you use or accept our products or services.

This policy contains the following sections:

(1) Scope of this policy
(2) Definitions
(3) How we collect and use your personal information
(4) Sharing, transfer and disclosure of personal information
(5) Information storage and protection
(6) Your rights
(7) Third-party services
(8) Privacy of minors
(9) Contact us
(10) Revisions to the privacy policy
(11) Others

(1) Scope of this policy

1. This policy applies to the products and services we provide to you. Unless otherwise stated in this policy, it does not apply to other third-parties who collect personal information from you. 2. Please note that as a user of our products, if you use our technology and services to serve your users, you must separately establish a privacy policy or similar legal document with your users in accordance with relevant legal requirements. This policy does not apply to the processing of personal information involved in the services you provide to your users using our service.

(2) Definitions

Personal information: Any information related to identified or identifiable natural persons (data subjects).
Non-personal information: Data other than personal information that cannot be directly linked to any specific individual, such as occupation, language, zip code, area code, serial number, URL, and automatically recorded browse data, product and unique product identifier of your mobile device, video contents without personal information, country/region and time zone of the connected product, geographical location, identifier of mobile network operator, device software platform, and hardware information, etc.
De-identification: The process by which personal information is processed to make it possible to identify a specific individual without the use of additional information.

Anonymization: The process by which personal information is processed to make it impossible to identify a specific individual and cannot be restored.

(3) How we collect and use your personal information

Sign up for a EZControl account.
1. When you sign up for an account, you need to provide your password and email address/mobile phone number. The above information is collected to meet the on-line registration system requirements of relevant laws and regulations in various region. You can provide non-essential personal information such as username according to your own needs.
2. If you only need to use the browsing service, you do not need to sign up for an account and provide the above information.

When you log in to our app for the first time, we will collect the following information of you and take appropriate control measures:

Information collected	Control method	Purpose
Model of your mobile phone	For the first-time use, a pop-up window will appear to notify you. When the collection method, contents, or purposes are changed, we will notify you of the changes and ask for your permission.	To determine the push service
Operating system and version of your mobile phone		To determine the push service

Permission description
When you use our app, we will need you to authorize us certain permissions in your mobile phone. If you refuse such permissions, you will be unable to use the relevant functions, but it will not affect your normal use of other functions of the app. For information about permissions that we ask for, refer to the table below. Please note that we ask for the permissions only when you use the relevant functions. You may disable these permissions in the system settings of your mobile phone. If you choose to disable certain permissions, we will no longer collect or use the related personal information, and we will not be able to provide the services associated with those permissions.

Sensitive Permissions

Permission	Application scenario	Function
ACCESS_FINE_LOCATION access precise location	Add Wi-Fi device; initialize JPush service	Obtain Wi-Fi information to connect device to network; network connection request from Aurora server to ensure stable and continuous JPush service
CAMERA camera	Read QR code to add device; retrieve device password; face import function	Use camera to read QR code to obtain device information to add device or retrieve password; import face information to device
RECORD_AUDIO microphone	Device audio intercom and doorbell intercom; access control device video call; set custom alarm sound	Two-way audio between user and device; answer video call from access control devices; record custom alarm sound as an alarm-triggered action
READ_EXTERNAL_STORAGE read external storage	Read QR code to add device, retrieve device password; face import function	Used to scan QR code in album to add device or import face information into device
WRITE_EXTERNAL_STORAGE write to external storage	Import snapshots or videos into system album	Download snapshots or videos to system album

Common Permissions

Permission	Application scenario	Function
ACCESS_NETWORK_STATE obtain network status	When app is running	Used to obtain network status information to improve video communication efficiency
ACCESS_WIFI_STATE obtain Wi-Fi information	When app is running	Used to obtain network status information to improve video communication efficiency
INTERNET connect to network	When app is running	For Internet connection using SIM card
CHANGE_NETWORK_STATE change network status	When app is running	Update device status after network changes
CHANGE_WIFI_STATE change Wi-Fi status	When app is running	Update device status after network changes
RECEIVE_BOOT_COMPLETED automatic startup at system boot	When app is running	Used for Android persistent connection
SYSTEM_ALERT_WINDOW display on top of other apps	When a dialog box opens	Request for floating box permission to display a pop-up dialog box in the system
VIBRATE control device vibration	When using the push service	Used for vibration reminder when the mobile phone receives a notification message from push service such as Mi Push
DISABLE_KEYGUARD allow app to disable keyboard guard when it is not safe	When on-screen keyboard is opened	Allow app to disable keyboard lock
WAKE_LOCK prevent mobile phone from going into sleep status	When video is playing	Used for video playing to prevent mobile phone screen from going to sleep
FLASHLIGHT control flashlight	When scanning QR code	Control flashlight to scan QR code to connect smart device in low-light environment
MODIFY_AUDIO_SETTINGS change audio settings	Device audio intercom or doorbell intercom	Used for audio settings when having two-way audio with device or doorbell
BATTERY_STATS	When app is running	Used for data processing before shutdown due to low battery
MOUNT_UNMOUNT_FILESYSTEMS	When saving or reading video tutorial or configuration file	Permission to read files in SD card
C2D_MESSAGE	When initializing the push service	Used to receive notification messages
RECEIVE_USER_PRESENT	When initializing the push service	Used to wake up the screen or unblock radio when receiving alarm notifications
DOWNLOAD_WITHOUT_NOTIFICATION	Download upgrade file, configuration file or tutorial video	Used for file download
com.coloros.mcs.permission.SEND_MCS_MESSAGE	When initializing the push service	Used for message push service on OPPO mobile phones
com.heytap.mcs.permission.SEND_MCS_MESSAGE	When initializing push service	Used for message push service on OPPO mobile phones
com.coloros.mcs.permission.RECIEVE_MCS_MESSAGE	When initializing push service	Used for message push service on OPPO mobile phones
com.coloros.mcs.permission.RECIEVE_MCS_MESSAGE	When initializing push service	Used for message push service on OPPO mobile phones
USE_FULL_SCREEN_INTENT	When initializing push service	Full screen notification, tap doorbell notification in background
PROCESS_PUSH_MSG	When initializing push service	Used for message push service on Huawei mobile phones
MIPUSH_RECEIVE	When initializing push service	Used for message push service on Xiaomi mobile phones
JPUSH_MESSAGE	When initializing push service	Used for the JPush message push service
BLUETOOTH connect to Bluetooth device	When app is running	Used to connect to a paired Bluetooth device and achieve audio adaptation to the Bluetooth device
BLUETOOTH_ADMIN discover and pair with Bluetooth device	When app is running	Used to connect to a paired Bluetooth device and achieve audio adaptation to the Bluetooth device
SENSOR_SERVICE light sensor; accelerometer sensor	1.When scanning QR code 2.When using the shake function	1.Used to prompt user to turn on flashlight when scanning QR code in low-light environment 2.Used to obtain the shake status and open the advertising app
OTIFICATION_SERVICE notification service	When using notification service	Used to display or clear notifications in the bar
WINDOW_SERVICE window service	When obtaining window size	Used to fit the window size in the app screen
INPUT_METHOD_SERVICE soft keyboard	When using soft keyboard	Used to display soft keyboard when entering mobile phone number, username, password, etc.
POWER_SERVICE power status	When local video is playing	Used to wake up the screen when local video is playing
CLIPBOARD_SERVICE clipboard information service	When copying share links	Used to copy share links

Video information
When you use our service to save video related contents, such as video clips, live video streams, images (user contents), message notifications, etc., we will collect video images captured by your camera and push video images to you so you can save the contents that you need. Such information is necessary for the function. If you refuse to provide such information, you will not be able to save the contents you need.
Message push

When you use the message notification function, we need to collect the unique feature value of your client (such as the unique value generated based on your device's IMEI, Android ID, or UDID) and the language of your mobile phone. The purpose is to provide precise alarm message notification in the language you prefer.
Such information is necessary for the function. If you refuse to provide such information, you will not be able to use the alarm subscription function, but it will not affect your normal use of other functions. You can choose to turn off the function and clear information about the unique feature value of your client.
Device adding
When you use device adding functions, we may need to collect the serial number, register code, password, model, MAC address of your device, and Wi-Fi information (read Wi-Fi's BSSID) of your client. The purpose is to configure network on your device and bind your device. Such information is necessary for the function. If you refuse to provide such information, you will not be able to add your device.
Connecting device to cloud
When you use our device connection service, to ensure your normal use of our service, we will collect information including the model, UDID, IP address, MAC address, software version, network connection method and type, latitude and longitude (if applicable), and operation records of your device. Such information is necessary for the service. If you refuse to provide such information, you may not be able to connect your device to cloud.
Live view
When you use the live view function, we will collect the serial number, IP address, port number, and video stream information of your device in order to provide you with live streams of your device. Such information is necessary for the function. If you refuse to provide such information, you will not be able to use the live view function, but it will not affect your normal use of other functions.
Cloud storage
The cloud storage service is free or prepaid. It does not support return, exchange or account change after purchase. The service is only for lawful and legitimate purposes, and you should ensure that you do not use the service for any illegal or infringing activities, and assume full responsibility independently and completely for the purchase and use of the service.When you use the cloud storage function, we may need to collect the device serial number, cloud storage order information, and video stream information. The purpose is to save the video of your device to the cloud. Such information is necessary for the function. If you refuse to provide such information, you will not be able to use the cloud storage function, but it will not affect your normal use of other functions.
Information that you provide proactively when using our service
When you use analysis, comparison functions and alarm service based on user benchmark information (including face/human body recognition, license plate/vehicle recognition, attendance management, fingerprint unlocking, if applicable to your device), you need to enter the benchmark information such as face images, license plate information, attendance personnel information, fingerprints into the system in advance. Such information is necessary for the service. If you refuse to provide such information, you will not be able to use the relevant analysis, comparison functions and alarm service, but it will not affect your normal use of other functions.
Device sharing
When you use the device sharing function, we need to collect certain information in order to implement the sharing, including the device serial number, your nickname, and the usernames with which you want to share the device. Such information is necessary for the function. If you refuse to provide such information, you will not be able to use the device sharing function, but it will not affect your normal use of other functions. The sharing function is active only when you use it; it is not permanently active.
Customer service
When you need our support and contact us through email, telephone or our customer support tools, we need to collect information including your name, phone number or email address, enterprise or organization, device usage, device serial number, device account, and SIM card number during the process of communication. The purpose is to verify your product and identity and provide precise service support. If you refuse to provide such information, we will not be able to provide support services to you.
In other possible scenarios, we will also collect your personal information, including:
1. When you contact us by telephone, we collect call recordings to promptly analyze interactions and effectively respond to your requests, ensuring high-quality after-sales support.
2. In situations where you need to sign a certificate to authorize remote access, we will collect your manual signature or company seal.
3. If you report a device failure and need to return the device to us for inspection and repair, you need to provide your receiving address. If the returned device contains your private data, you need to back up the data and format the storage before returning the device.
4. When you forget your device password and need to regenerate it, you can get a temporary password by scanning the QR code if you bind an email or mobile phone number. If you haven't bound your email or mobile phone number, please call our customer service hotline (+86 18768170822) to get help.
In order to offer better user experience and prevent misoperation, we will collect industry-standard non-personal information (see the definition in Chapter 2). Such information does not infringe on user privacy and user rights. If you have any concerns about the security and privacy settings of your mobile device, please adjust the settings by referring to the documentation of your mobile service provider or mobile device manufacturer. These actions include but are not limited to:
1. We may record adjustments that you make to your product through the services that we provide, and we will store the collected non-personal information with the information directly collected by the product.
2. We also use cookies, web beacons, pixel tags, and other technologies to record and store your settings, and to collect non-personal information such as log data and device data. To work with other information, ensure proper operation, better understand and resolve your issues, help us improve our products and services, and provide you with a more seamless browsing experience, we store small data files called cookies on your mobile device. Cookies typically contain identifiers, website names, and some numbers and characters. We can only access cookies provided by our company. You can refuse the collection of cookies by declining the use of cookies in your browser settings. For detailed instructions on how to adjust your browser settings, please visit the relevant settings page for your browser. In addition to cookies, we also use web beacons, pixel tags, etc. Web beacons are often transparent images embedded in web pages or emails. Pixel tags in emails allow us to determine whether emails are opened. If you do not want us to track your activities in this way, you can opt out of our mailing list at any time.
3. When you use audio recording or media streaming functions of our product, we may record and transmit videos and/or audios from the product, with your permission. This may include taking snapshot images and attaching part of snapshot images and analysis data to email notifications.

(4) Sharing, transfer and disclosure of personal information

Sharing of information
When we provide you with certain services, we need to share your personal information with authorized partners, carefully selected service providers, or national regulatory agencies, only for legal, justified, necessary, specific, and definitive purposes, and only share the information necessary for us to provide services. The organization that shares your personal information has no right to use the shared personal information for any other purposes irrelevant to our products or services. For companies, organizations, and individuals with whom we share personal information, we will sign strict data protection agreements with them, demanding them to process personal information as per our instructions, this privacy policy, and any other relevant confidentiality and security measures.
Transfer of information
We will not transfer your personal information to any other companies, organizations or individuals, except in the following situations:
1. After obtaining your explicit consent.
2. When it involves mergers, divisions, dissolutions, acquisitions, asset transfers, asset reorganizations, or bankruptcy liquidations, and if it involves the transfer of your personal information, we will demand the new company or organization that holds your personal information to continue to be bound by this personal information protection policy; otherwise, we will demand the company or organization to re-seek authorization and consent from you.
Disclosure of information
In principle, we do not disclose your personal information to the public. We will disclose it only under the following circumstances:
1. After obtaining your explicit consent.
2. Please understand, in accordance with applicable laws, we can disclose your personal information without your consent under the following circumstances:
  - When it is directly related to national security and defense security.
  - When it is directly related to public safety, public health, and significant public interests.
  - When it is directly related to criminal investigation, prosecution, trial, and verdict.
  - When it is necessary to safeguard significant legitimate rights such as life, property of the personal information subject or other individuals but it is difficult to obtain your consent.
  - When the personal information collected is disclosed to the public by yourself.
  - When the personal information is collected from information that has been disclosed lawfully, such as from lawful news reports, government-disclosed information, etc.
  - When it is necessary for signing a contract according to your requirements.
  - When it is necessary for maintaining the safe and stable operation of the provided products or services, such as detecting and handling product or service failures.
  - When required for academic research institutions conducting statistics or academic research based on public interest, and when providing academic research or descriptive results, the personal information included in the results is de-identified.
  - When required by applicable laws and regulations and government orders of the country where the business is operated, as well as legal procedures of law enforcement agencies, regulatory agencies, and court of law, or other applicable legal procedures and subpoenas.

(5) Storage and protection of personal information

Storage of personal information

Wherever you use our services, we will transmit and process your information globally with the help of our own facilities and through service providers or partners. Since our company operates worldwide, we may transfer your personal information to our global affiliates for the purposes described in this privacy policy. For example, if you request customer service from us, our colleagues in China may access certain information to assist you, regardless of your location. We do so in compliance with applicable laws, in particular, we ensure that all transfers comply with your local data protection laws. You hereby consent to these data transfers and have the right to know the safeguards we’ve implemented for these transfers.
Currently, we have data centers in North America (USA), the Asia-Pacific region (Singapore, Vietnam), and Europe (Germany). The laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country. You have understood that the risks under applicable data protection laws are different and we may transfer to and store your personal information at our overseas facilities. However, this does not change any of our commitments to safeguard your personal information in accordance with this Privacy Policy.
Unless explicitly permitted by law or by you, we will retain your personal information only for the length of time required for the purposes bound by this privacy policy. During the period that you use our products or receive our services, we will continuously keep your personal information for you, and we will delete or anonymize your personal information after the service period has expired. If you cancel your account or proactively delete your personal information, we will delete or anonymize your personal information within 48 hours after receiving your request, unless otherwise stated in law or agreement.
Security protection of personal information

We are committed to safeguarding your information security and have a dedicated team responsible for